Customer Experience Support Processor
Company: VirtualVocations
Location: Jackson
Posted on: November 15, 2024
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Job Description:
A company is looking for a Customer Experience Support Processor
to join their expanding Customer Experience team.
Key Responsibilities
Triage and process service requests received via digital
communication channels
Ensure accurate data tagging within a Zendesk ticket and maintain
customer records
Assist in identifying and escalating potential issues that hinder
customer success
Required Qualifications
At least 1 year of experience in a customer support or related
role
Prior 100% remote work experience
Insurance agency experience is a plus
Experience with service ticketing systems is a plus
High degree of technical proficiency with online tools and
systems
Keywords: VirtualVocations, Jackson , Customer Experience Support Processor, Other , Jackson, Mississippi
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