Client Support Specialist
Company: VirtualVocations
Location: Jackson
Posted on: November 7, 2024
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Job Description:
A company is looking for a Client Support Specialist to join
their team.
Key Responsibilities
Provide user support and timely responses to customer inquiries via
various communication channels
Identify and replicate errors, document technical issues, and
escalate as needed
Maintain product knowledge and contribute to operational
improvement initiatives
Required Qualifications
3+ months of experience in customer service or support roles
High school diploma or equivalent, or a combination of education
and experience
Proficient in Office 365 applications
Comfortable with SaaS-related technology
Experience with ticketing software applications
Keywords: VirtualVocations, Jackson , Client Support Specialist, Other , Jackson, Mississippi
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